Troubleshooting
- My Owl has poor video quality
- My Owl's video is grainy
- How to use Mobile Refresh to update your Owl's software without putting it on Wi-Fi
- The Meeting Owl Logo shows one faded Owl when using Owl Connect
- My Owl's Video or Digital Whiteboard is Mirrored
- My Digital Whiteboard image shows a blank white screen
- After creating a drawing with Digital Whiteboard on the Meeting Owl Tablet App, the drawing is shown over my Secondary Owl’s video in Owl Connect
- The wrong color is selected on the slider when using Digital Whiteboard on the Meeting Owl Tablet App
- Owl’s speaker sounds muffled
- I have to admit myself to my own meeting on my Meeting HQ
- I can’t join a meeting in my video conferencing platform on my Meeting HQ
- I can’t start a meeting in my video conferencing platform on my Meeting HQ
- I don’t see my Room listed during Meeting HQ Setup
- Remote participant is hearing an echo when someone who is not in the room with the Owl is speaking
- I’m hearing reverb through Owl’s speaker when a remote participant speaks
- Remote participants are hearing crackling
- The Meeting Owl Pro is going into half duplex
- The volume controls in the Meeting Owl Tablet App are not properly synced with my Windows computer’s volume
- The Camera Controls I set in the Meeting Owl App or the Meeting Owl Tablet App were reset immediately after
- My Owl is Auto Reconnecting to the wrong Owl while using Owl Connect