Troubleshooting

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• There is a lag in Meeting Owl's Speaker Spotlight performance
• How do I check my Windows OS Version?
• How to record Meeting Owl audio in Audacity
• How to take a screenshot of the Owl's camera output on Windows
• Zoom displaying “This room is not available” error message
• Meeting Owl app says “This Owl is not connected to Wi-Fi. Tap here to fix.”
• My Meeting Owl Pro video displays “Download the Meeting Owl app to get started”
• Owl’s video is cropped in Skype for Business
• How to take a screenshot of the Owl's video output on a Mac
• Owl's video is cropped in GoToMeeting
• How to use Mobile Refresh to update your Owl's software without putting it on Wi-Fi
• Remote participants are hearing constant background noise
• Remote participants hear audio going in and out while using the Meeting Owl Pro
• I don’t see my Meeting Owl Pro on the Pro Connect page of the Meeting Owl App
• I’m Hearing glitches or dropouts out of my Owl’s speakers while using Pro Connect
• The Meeting Owl Logo shows only one Owl icon when using Pro Connect
• How to disconnect and re-pair your Owl’s Pro Connect Pair
• The Meeting Owl Logo shows one faded Owl when using Pro Connect
• I only see video from one Owl while using Pro Connect
• I don’t hear any audio coming from one of the Owl’s speakers while using Pro Connect

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