Welcome to the Owl Labs Support Center!

• How do I download the Meeting Owl app?
• How to update your Owl’s software
• Get started with your Owl
• How to start a meeting in Zoom on your Owl
• How to start a meeting in your video conferencing platform
• How to start a meeting in Microsoft Teams on Windows on your Owl
• How do I turn off or turn on the Meeting Owl Pro's 360° Panoramic strip?
• How do I use Owl Connect to link two Meeting Owl Pros?
• Tips for having the best Owl experience
• How do I connect my Meeting Owl to Wi-Fi?

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• I don’t see my Owl in the Nearby Owls screen of the app on my iOS device
• I don’t see my Owl in the Nearby Owls screen of the app on my Android device
• How to turn on noise suppression on the Owl
• Video does not start up, goes blank, or freezes during my meeting
• How to use Mobile Refresh to update your Owl's software without putting it on Wi-Fi
• I can't select the Meeting Owl as my video device
• There is a lag in Meeting Owl's Speaker Spotlight performance
• Meeting Owl app says "Meeting Owl could not connect to the selected network."
• I can’t connect my Owl to Wi-Fi
• My Owl's video is cropped in Microsoft Teams

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• Meeting Owl Pro Software Release Notes
• Supported video conferencing platforms
• How do I control the Meeting Owl?
• How do I see my Owl's video on my TV?
• Meeting Owl software release notes
• Approved USB extension cables
• Recommended tripod for the Meeting Owl Pro
• How do I check what software version my Owl is on?
• What are the system requirements of the Owl’s host computer?
• Supported Wi-Fi Networks

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• What is The Nest and how do I access it?
• How do I add, manage, and remove other users in The Nest?
• I can’t login to The Nest
• How can I bulk-register multiple Meeting Owls?
• Who can see the Analytics for my Owl?
• Who can see my company's Owls in The Nest?
• How are Owls associated with my company in The Nest?
• What do I do if The Nest indicates my Owl is Outdated?
• I don’t want to see all the Owls associated with my organization’s domain in The Nest. Can I separate them into smaller groups?
• I don’t see my Owl in The Nest. How do I add it?

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